Terms & Conditions

Welcome to our website. If you visit or shop at Specialty Papers & Supplies you accept these conditions. Please read them carefully. In addition, when you use any current or future Specialty Papers & Supplies service or business (e.g., Your Account Profile, Gift Cards, etc.) you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Specialty Papers & Supplies' relationship with you in relation to this website.

The term 'SPS' or 'Specialty Papers & Supplies' or 'us' or 'we' or 'our' refers to the owner of the website whose registered office is 2061 Congressional Dr., Saint Louis, MO 63146. The term 'you' refers to the user or viewer of our website.

Specialty Papers & Supplies reserves the right to make changes to the spspaper.com website and its Terms & Conditions at any time. Each time you use the Specialty Papers & Supplies website, you should visit and review the then current Terms & Conditions and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Specialty Papers & Supplies website, its content or Terms & Conditions and/or Privacy Policy, you agree that your sole and exclusive remedy is to discontinue using the Specialty Papers & Supplies website.

PRIVACY
Please review our Privacy Policy, which also governs your visit to spspaper.com, to understand our practices.

PRODUCT DISPLAY/COLORS
The Specialty Papers & Supplies website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Specialty Papers & Supplies reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS
All items purchased from Specialty Papers & Supplies are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRICING
Except where noted otherwise, the Price displayed for products on our website represents the full retail price listed on the product itself, estimated in accordance with standard industry practice.

SALES TAX POLICY
Specialty Papers & Supplies collects and remits sales tax as required by U.S. law, for all Missouri transactions on spspaper.com. Wholesalers/resellers may be eligible for tax-exempt orders, though proof of valid tax exemption is required. For more information about becoming a wholesaler/reseller, please visit the Wholesale Resources section of this website.

PAYMENT
You may pay for your orders with Specialty Papers & Supplies electronic/postal mailed gift cards (available for purchase on the Specialty Papers & Supplies website), purchase orders, or major credit cards issued in the United States of America. We accept Visa®, MasterCard®, American Express® and Discover® Card.

For all In-Stock orders, we charge your credit card as soon as your order has been placed, either through spspaper.com or over the phone. For pre-orders, the funds may be pre-authorized for your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

USING PROMOTIONAL CODES
Promotional Codes (also known as Discount Codes or Coupon Codes) used are debited at the time an order is placed. Digital Coupons will automatically be redeemed to purchase totals, up to the total purchase amount. Digital Coupons must be used prior to their noted expiration date and within a single transaction. In the event of a reduction in price below the coupon value, the excess value of the coupon will not be refunded.

USING GIFT CARDS
Electronic or postal mail gift cards are debited at the time an order is placed. These will automatically be redeemed to purchase totals, up to the total purchase amount. In the event the total purchase amount exceeds the value of the card, you will be required to use another card or a credit or debit card to pay the difference. Any amount charged to a credit or debit card will be treated as set forth above. In the event of a partial return of an order using a gift card and a credit or debit card, returned amounts shall first be credited to the credit or debit card, and any remaining balance will be credited back to the gift card.

VALIDATING YOUR ORDER
Before your order is completed using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the email address you have given us with the order. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

ORDER ACCEPTANCE/CONFIRMATION
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Specialty Papers & Supplies site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

ORDER LIMITATIONS
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the email address you gave us when you placed the order.

ORDER LIMITATIONS/LIMITED QUANTITIES
Specialty Papers & Supplies may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. We also reserve the right to reject any order you place with us. These restrictions may include orders placed by the same Specialty Papers & Supplies website account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made. Specialty Papers & Supplies reserves the right to limit or prohibit sales to dealers.

SHIPPING
All orders placed on this website are subject to product availability and will be shipped according to Specialty Papers & Supplies' Shipping Policy.

In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation email.

ELECTRONIC COMMUNICATIONS
When you visit spspaper.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Account holders may post reviews, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of content. Specialty Papers & Supplies reserves the right to edit such content.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images and downloads is the property of Specialty Papers & Supplies or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Specialty Papers & Supplies and protected by U.S. and international copyright laws.

TRADEMARKS
SPECIALTY PAPERS & SUPPLIES, SPSPAPER.COM and other spspaper.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Specialty Papers & Supplies in the U.S. and/or other countries.  Specialty Papers & Supplies' trademarks and trade dress may not be used in connection with any product or service that is not Specialty Papers & Supplies's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits  Specialty Papers & Supplies. All other trademarks not owned by Specialty Papers & Supplies that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Specialty Papers & Supplies.

LICENSE AND SITE ACCESS
Specialty Papers & Supplies grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Specialty Papers & Supplies. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Specialty Papers & Supplies. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Specialty Papers & Supplies without express written consent. You may not use any meta tags or any other "hidden text" utilizing Specialty Papers & Supplies's name or trademarks without the express written consent of Specialty Papers & Supplies. Any unauthorized use terminates the permission or license granted by Specialty Papers & Supplies. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of spspaper.com so long as the link does not portray Specialty Papers & Supplies, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Specialty Papers & Supplies logo or other proprietary graphic or trademark as part of the link without express written permission.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY SPECIALTY PAPERS & SUPPLIES ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SPECIALTY PAPERS & SUPPLIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPECIALTY PAPERS & SUPPLIES DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR EMAIL SENT FROM Specialty Papers & Supplies ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SPECIALTY PAPERS & SUPPLIES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

UNDER NO CIRCUMSTANCES SHALL SPECIALTY PAPERS & SUPPLIES OR ITS ASSOCIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SPECIALTY PAPERS & SUPPLIES WEBSITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE  SPECIALTY PAPERS & SUPPLIES WEBSITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Specialty Papers & Supplies HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE Specialty Papers & Supplies WEBSITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

APPLICABLE LAW
By visiting spspaper.com, you agree that the laws of the state of Missouri, without regard to principles of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and Specialty Papers & Supplies.

TERMINATION OF USE
Specialty Papers & Supplies may, in its sole discretion, terminate your account or your use of the Specialty Papers & Supplies website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend or discontinue all or any aspects of the Specialty Papers & Supplies website at any time without prior notice.

SITE POLICIES, WARRANTIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Privacy Policy, Return Policy and Shipping Policy, posted on this site. These policies also govern your visit to spspaper.com. We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

SPS Papers & Supplies Terms & Conditions are subject to change without notice.

Rev. 10/2023